Returns

If you are not happy with a product, please return it unopened and we will refund you the price of the product excluding shipping charges.

How do I return my items?

Please email hello@rosacea.ie prior to returning any goods giving a reason for the return.
We must receive the product within 30 days of purchase or we cannot give a refund.

Returns address:

Returns @ Finca Skin Organics Ltd,
Loughanmore House,
Jenkinstown,
Dundalk,
Co Louth,
Ireland A91 DF86

Please note the customer is responsible for all return delivery charges unless the goods are wrongly delivered or proved to be faulty. In which case, only reasonable postage will be refunded (not special delivery). For your own security and peace of mind, we would recommend that you use a recorded delivery service.

Finca Skin Organics Ltd. do not accept responsibility for returned goods lost or damaged in transit. 

When will I get my refund? 

The refund will be issued using the original payment method. Your refund will be issued on the same day we receive your return. 

If you need assistance or have any questions please contact us.